Thank you for shopping with minimelody! Below you’ll find information about our shipping methods, delivery times, and accepted payment options.
We currently ship to customers within Germany and selected countries in the European Union.
Orders are typically processed within 2–4 business days after payment has been received.
Orders placed on weekends or public holidays will be processed on the next business day.
Estimated delivery times:
Please note that delivery times are estimates and may vary due to shipping carrier delays, customs processing (where applicable), or seasonal demand.
As our products are handcrafted, some items may be made to order or require additional production time if they are temporarily out of stock. In such cases, both the production and delivery times will be be longer. If this applies to your order, we will notify you of the estimated production and shipping timeframe as soon as possible.
Shipping costs are calculated during checkout based on the destination and the selected shipping method.
Any applicable shipping fees will be clearly displayed before you complete your purchase.
If tracking is available for your shipment, you will receive a shipping confirmation email containing a tracking number once your order has been dispatched.
Please ensure that your shipping address is accurate before completing your order.
We cannot be held responsible for delays or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.
If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible at:
We will work with the shipping carrier to resolve the issue promptly.
We accept the following secure payment methods:
All payments are processed securely through our payment providers. We do not store your full payment card information on our servers.
Your payment information is encrypted using industry-standard security technology during transmission.
Payment processing is handled by trusted third-party providers in accordance with applicable security standards.
Prices displayed on our website include applicable taxes where required by law unless otherwise stated.
Any additional charges (such as customs duties or import taxes for deliveries outside the EU) are the responsibility of the customer.
If you have any questions regarding shipping or payment, please contact us:
minimelody
Email: hello@minimelody.eu
Website: https://minimelody.eu/